Shipping policy

Thank you for shopping with us! Below you’ll find all the details about our shipping process, timelines, and expectations.

Processing Time

  • All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email.

  • You will receive a notification once your order has shipped.

Shipping Time

  • Our standard shipping timeframe is up to 14 business days from the date your order is shipped.

  • Delivery times may vary depending on your location, shipping carrier, and potential delays beyond our control (such as customs, postal delays, or natural events).

Shipping Rates

  • Shipping charges for your order will be calculated and displayed at checkout.

  • Occasionally, we may offer free shipping promotions, which will be clearly stated on our store.

Tracking Your Order

  • Once your order has shipped, you will receive an email with a tracking number. Please allow 24–48 hours for the tracking information to update.

Delays

  • While we aim to deliver within the 14-day timeframe, please note that unexpected delays may occur. If your order is significantly delayed, we will contact you via email.

Incorrect Address or Delivery Issues

  • Please ensure your shipping address is entered correctly at checkout. We are not responsible for lost packages due to incorrect addresses provided by the customer.

International Shipping

  • We currently [ship/do not ship] internationally. (Update this based on your store policy.)

  • International orders may be subject to import duties, taxes, and fees, which are the responsibility of the customer.

Questions

If you have any questions about your order status, shipping, or delivery, please contact us at kamilakuplowska@gmail.com.